{"xsrfToken":"f494c5108d985a2167097fa1115dc848d5fce8c2_lout","branding":{"id":"5","key":"ser","name":"SHARK WMS Service Desk","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/1","theme":{"headerBGColor":"#fefefe","headerLinkColor":"#292929","headerLinkHoverColor":"#d4790b","headerLinkHoverBGColor":"#d4790b","headerBadgeColor":"#d4790b"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/56f2cc2c-3389-4eae-8d9a-bee5bfbd3334/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1MzNmMTM1Yi1kOTJkLTQ2MmYtYjM0Ny1hYmY2ZmYyOWY1ZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU2ZjJjYzJjLTMzODktNGVhZS04ZDlhLWJlZTViZmJkMzMzNCI6WyJyZWFkIl19LCJleHAiOjE3MzIyMTU5NTAsIm5iZiI6MTczMjIxNTM1MH0.EPlfSzTgxcpFYd5l-olDXen3KsMeuRrMkcdafXWYISM&client=533f135b-d92d-462f-b347-abf6ff29f5d9&mode=fit","logoId":"56f2cc2c-3389-4eae-8d9a-bee5bfbd3334","isLogoAvailable":true,"helpCenterTitle":"Velkommen til SHARK helpdesk","sharedPortalName":"Helpdesk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Velkommen til SHARK helpdesk","sharedPortalName":"Helpdesk","localeDisplayName":"English (United States)"},"da-DK":{"helpCenterTitle":"Velkommen til SHARK WMS Helpdesk","sharedPortalName":"SHARK WMS Norge","localeDisplayName":"Danish (Denmark)"},"en-UK":{"localeDisplayName":"English (UK)"},"no-NO":{"helpCenterTitle":"Velkommen til Kundesenter","sharedPortalName":"Kundesenter","localeDisplayName":"Norwegian (Norway)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1MzNmMTM1Yi1kOTJkLTQ2MmYtYjM0Ny1hYmY2ZmYyOWY1ZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3MzIyMTU5NTAsIm5iZiI6MTczMjIxNTM1MH0.43nsiP_jKs30_Ld8y_xIULb7w1KNkQRbh3qdc-nJkpw&client=533f135b-d92d-462f-b347-abf6ff29f5d9&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true},"portal":{"id":"5","key":"ser","projectId":10015,"serviceDeskId":5,"name":"SHARK WMS Service Desk","description":"<p>Welcome! Do you need support or request a change request, you can raise a request from the options provided below.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"10436","name":"Change Request","descriptionHtml":"","callToAction":"Change Request","introHtml":"<p>A Change Request is when you want to make changes to the configuration, new hardware, label design or request for a whole new feature.</p>","icon":10321,"iconUrl":"https://logiware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[5],"key":""},{"id":"10444","name":"Express service","descriptionHtml":"","callToAction":"Express service","introHtml":"<p>Choosing this service will incur an extraordinary fee</p>","icon":10304,"iconUrl":"https://logiware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[5],"key":""},{"id":"10052","name":"Support","descriptionHtml":"","callToAction":"Support","introHtml":"<p>Need help for trouble shooting or general use of SHARK WMS?</p>","icon":10306,"iconUrl":"https://logiware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[5],"key":""}],"reqGroups":[{"id":5,"name":"General"}],"orderMapping":{"5":[10436,10444,10052]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"cdf2b514-c243-38cd-b108-3151d1d51381","appLinkName":"System Confluence","appLinkUrl":"https://logiware.atlassian.net/wiki","spaceKey":"SER","spaceName":"Service Desk SHARK WMS","spaceUrl":"https://logiware.atlassian.net/wiki/spaces/SER","isServer":false},"labels":[],"projectKey":"SER","serviceDeskId":5,"kbLinkDomainURLs":["https://logiware.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SER","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1MzNmMTM1Yi1kOTJkLTQ2MmYtYjM0Ny1hYmY2ZmYyOWY1ZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIyMTY1NTAsIm5iZiI6MTczMjIxNTM1MH0.SoAOkH7SnsfjXze368i69dZwv8FVfQ0DbQ1uAos8WDE","targetCollection":"upload-project-10015","endpointUrl":"https://api.media.atlassian.com","clientId":"533f135b-d92d-462f-b347-abf6ff29f5d9","tokenDurationInMins":20}},"sharedPortal":{"name":"Helpdesk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://logiware.atlassian.net/wiki","kbLinkDomainURLs":["https://logiware.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}